Application Settings Page in P6 Web is Blank Using Internet Explorer 11 (Doc ID 2091507.1)

Last updated on MAY 16, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Application Settings is shown as a blank page.

EXPECTED BEHAVIOR
-----------------------
Application settings should be shown with content.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login P6
2. Go to Administer-->Application Settings
3. A blank page is shown


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot view Application Settings as expected

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms