Error While Adding Parent Account (Doc ID 2091532.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Error while adding parent account


There is a code in Before update in DB trigger, which checks for parent account mandatory:

 





ERROR
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A child cannot be assigned in the same branch hierarchy as the parent
Too many objects match the primary key oracle.jbo.Key[HZ_CUSTOMER_HIERARCHY LE100000000258861]



STEPS
-----------------------
Create and account, add parent account on the details page.

Cause

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