Email: Email Groups are Grayed Out when Using the 'Save As' Option

(Doc ID 2091751.1)

Last updated on MAY 02, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.


After selecting the Save As option in an email, the Email Groups drop-down menu is greyed out, preventing the selection of an email group.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms