Email: Email Groups are Grayed Out when Using the 'Save As' Option

(Doc ID 2091751.1)

Last updated on MAY 02, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 and later
Information in this document applies to any platform.

Symptoms

After selecting the Save As option in an email, the Email Groups drop-down menu is greyed out, preventing the selection of an email group.

Cause

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