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User Type Fields in Administration Subject Area are NULL (Doc ID 2091774.1)

Last updated on JUNE 06, 2018

Applies to:

Oracle Taleo Platform Cloud Service - Reporting for OBI - Version 15B and later
Information in this document applies to any platform.

Symptoms

When running a report in Oracle Business Intelligence (OBI) using the Administration Subject Area for User Account information, the User Type and/or User Type Codes are showing all null values even though User Types exist under Configuration > SmartOrg Administration > User Types.  In some cases, a similar report can be run in Staging or Testing, and this information is present.


STEPS TO REPRODUCE:

  1. Access Oracle Business Intelligence as BI Author Developer
  2. Select to Create > Analysis
  3. Select the Administration Subject Area
  4. Add the following attributes to the Selected Columns section of the Criteria tab

The results will show a value for the User Full Name but no values for the User Type fields.

NOTE:  If some User Types appear in the results but not all (only some are missing), note that a User Type will only appear in the results if:
  1.  it is assigned to a System User account
  2.  and it has permissions tied to it

 

Cause

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