Error: "Failed to load Groups. Please contact your system administrator."

(Doc ID 2091883.1)

Last updated on MAY 15, 2017

Applies to:

Oracle Taleo Platform Cloud Service - Reporting for OBI - Version 15A and later
Information in this document applies to any platform.

Symptoms

 When accessing Folder Security in Oracle BI Administration using the steps referenced in Knowledge Document ID 2054560.1: "How To: Secure Folders in Oracle Business Intelligence" and selecting a folder to secure, the following message displays above the folder tree:

Failed to Load Groups. 
Please contact your System Administrator.

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms