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OTAC/TEE: No Folders Display or Error Occurs in Folder Security:"Failed to load Groups. Please contact your system administrator." (Doc ID 2091883.1)

Last updated on MAY 15, 2022

Applies to:

Oracle Taleo Platform Cloud Service - Reporting for OBI - Version 21A and later
Information in this document applies to any platform.

Symptoms

Problem Description:

When accessing Folder Security in Oracle BI Administration, after selecting a folder to secure, the following message displays above the folder tree:

The action cannot be completed.
Failed to load Groups. Please contact your system administrator.

 Or, when accessing Folder Security, no folders display in either box:

 

For more information regarding Folder Security, refer to How to Secure Folders in OBI.  

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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