Segments: Total of "Included" minus "Excluded" Does Not Equal the Expected Amount (Doc ID 2091978.1)

Last updated on FEBRUARY 07, 2017

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 10 to 10 [Release 10]
Information in this document applies to any platform.

Goal

When adding together the total contact count of two filters, why does it not equal the sum of its parts in for the included filters? 

Furthermore, why doesn't the Included minus the Excluded equal the same amount that should be calculated?

Solution

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