Need Ability To Prevent Data Deletion In Sales Cloud for Outlook (Doc ID 2092078.1)

Last updated on DECEMBER 23, 2015

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Goal

In Sales Cloud SUI, Sales Reps do not have ability to delete Accounts, Contacts, Leads and Opportunities. We need to prevent all deletion of data in Outlook via Delete Button and via native outlook object deletion controls. Is this possible?
 

Solution

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