Engage Contact Information Missing (Doc ID 2092120.1)

Last updated on JANUARY 06, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

The user name is missing from an Engage post pulled in from Facebook.

The native post is public with the user's name and picture.


Is this a user privacy setting or is there a bug pulling info from Facebook?

Cause

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