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Agents Unable To Login CCA (Doc ID 2092139.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Contact Center Anywhere - Version v8.1.3 FP10 and later
Information in this document applies to any platform.


On : v8.1.3 FP10 version, Contact Center Anywhere

Users are not able to log on in CCA Application

be able to log in

The issue can be reproduced at will with the following steps:
1. Open the CCA URL App
2. Enter your username and password
3. CCA application fails to load


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