Access denied when using CrmCommonReferenceService webservice getEntityList invoke (Doc ID 2092313.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.9.2.0 to 11.1.11.1.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

Customer is using web services for integration with another system.

When calling the getEntityList method for CrmCommonReferenceService web service the Soap response provides the status that access is denied
XML Answer:
<env:Envelope xmlns:env="http://schemas.xmlsoap.org/soap/envelope/">
<env:Header/>
<env:Body>
<env:Fault>
<faultcode>env:Server</faultcode>
<faultstring>access denied (oracle.wsm.security.WSFunctionPermission http://xmlns.oracle.com/apps/cdm/foundation/custextn/extnService/CrmCommonReferenceService#getEntityList invoke)</faultstring>
</env:Fault>
</env:Body>
</env:Envelope>

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms