System Error When Attempting to Print Offer Letter: [enterprise@zone.taleo.net (##############)] (Doc ID 2092513.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 15A and later
Oracle Taleo Onboarding Cloud Service - Version 15A and later
Information in this document applies to any platform.

Symptoms

1. When attempting to print an offer letter the user is presented with a system error: enterprise@zone.taleo.net (###############) rather than the Print Preview screen.

2. Offer PDFs in Onboarding Transitions which are made from the Send Offer Response step are not complete. (To test, follow step 1 above from the candidate's submission in recruiting to see if you get the error below.)

 

 

 

 

Cause

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