My Oracle Support Banner

Fusion Apps, FUSE, OTBI, Favorites Created In OTBI Aren't Visible In SimplifiedUI Unless Cache Is Flushed (Doc ID 2093024.1)

Last updated on FEBRUARY 04, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


One of my users reported the following issue:
1) Login to OTBI
2) Mark a report as favorite
3) Login to OSC CRM (SimplifiedUI)
4) Go to Analytics
Notice that the bookmarked favorite in OTBI is not visible within OSC CRM

5) Flush the browsers cache
6) Login to OSC CRM (SimplifiedUI)
Notice that the favorites are now visible within OSC CRM.

Please find the attached screenshot with some more details.

The user was working on Firefox, I could reproduce the issue with Google Chrome.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.