Simplified Lead Not Assigning To Correct Regional Territory
(Doc ID 2093562.1)
Last updated on MARCH 21, 2019
Applies to:Oracle Fusion Sales Cloud Service - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
When creating a simplified lead, leads are not assigning to the correct territory when loaded with just an address and no account or contact. In R9, only the zip code and address are needed to ensure the lead gets routed to the appropriate territory.
In R10, leads with an Account or Contact work fine and assign to the correct territory, but the simplified/address only leads do not.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document