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No. of records orphan records marked FAILED_NOT_CORRECTABLE in AR_UPD_REF_ACCOUNTS (Doc ID 2093638.1)

Last updated on SEPTEMBER 27, 2019

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Setup Module

Customer Reference Accounts are failing to upload

Using the Upload Customers Template, all records on the Customers tab uploaded. None of the records on the Reference Accounts tab uploaded. Created another file with just the Reference Accounts tab data. Re-uploaded. Error occurring in Validate Addresses Against Master Reference Geography Data. ID 35907.

ERROR
-----------------------

No. of records orphan records marked FAILED_NOT_CORRECTABLE in AR_UPD_REF_ACCOUNTS:::3745



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Oracle Fusion Receivables
2. Upload Customer


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import customer details for invoicing.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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