Action Item BP Failure For Some Users Could Not Verify Task Owner (Doc ID 2093841.1)

Last updated on JUNE 29, 2016

Applies to:

Primavera Unifier Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Primavera Unifier 15.1.6.4

The error occurs when user receives an Action Item accepts the task, provides a response, selects a workflow action, and attempts to send the record forward in the workflow. Unifier throws an error as soon as the “Send” button is clicked.




ERROR
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The system could not process your request…


BUSINESS IMPACT
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The issue has the following business impact: Users sometimes not able to process action items.
Due to this issue, users cannot proceed with their tasks assignments.

Cause

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