Cannot Update Order In Commerce Cloud Using The UpdateOrder Admin Web API Due To "The credit card number contains invalid characters." Error (Doc ID 2094233.1)

Last updated on JANUARY 27, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Order update through Orders API is failing with an error saying "The credit card number contains invalid characters" while trying to update tracking numbers.

 

Changes

In this specific situation, customer was storing more of the credit card number than is stored in an OOTB (out-of-the-box) setup. They were storing the first 6 digits and the last 4, whereas the OOTB instances store only the last 4

Cause

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