Note Visibility In Custom Objects : ONly Admin Users see Notes in Custom Objects
(Doc ID 2094321.1)
Last updated on JUNE 05, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 184.108.40.206.0 and later
Oracle Fusion Sales - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
Need a workaround for below known issue
In some situations Users have found that Notes visibility for custom objects is not working as expected.
Users with no admin roles (eg Sales Representative) , cannot see even their own notes. They can create them correctly, but then is not available to them.
Menu > Apps Composer > Common > custom object : OSCCommonObj2
all action for CRM Sales administrator
Sales Lead Qualifier role
Log with sales rep BFASLESREP (with Sales Lead Qualifier role) > Nav > OSCCommonObj2 > Crate note (added ta formerly)
save > but cannot see note
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