Extract Is Erroring Out After Delivery Options Are Attached (Doc ID 2094666.1)

Last updated on JANUARY 06, 2016

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Goal

On : 11.1.10.0.0 version, Global Human Resources

Extract is erroring out after Delivery Options are attached

Customer created a custom changes only extract.

The XML output is being retrieved right in BI Publisher after running the extract.

Later there was added Delivery options using the Report(with RTF template).

After adding delivery options and submitting the extract it is giving error and "Archive Payroll Information and Generate Report" process is going to error status followed by "Archive Integration with BI Publisher" process to error.
Since there was used RTF template, it was attempted to use output type with both EXCEL and HTML but still not working.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms