Print Receivable Transactions Request Is Ending In Error (Doc ID 2094854.1)

Last updated on JANUARY 10, 2016

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version,

Print Receivable Transactions request running Error

We have submitted a standard request 'Print Receivable Transactions' in Test environment. But they were all running into Error.
Here is the error message when I click on the HTML output of that report.


ERROR
-----------------------
------ error start -----
The report cannot be rendered because of an error, please contact the administrator.
Error Detail


oracle.xdo.XDOException: /u01/APPLTOP/instance/domains/bi.oracleoutsourcing.com/BIDomain/servers/bi_server1/logs/bipublisher/biplog/xdo_122815_080819193_rtf_out.xsl (No such file or directory)
------ error end-----

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run Print Receivables Transactions process

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run Print Receivables Transactions report.

Cause

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