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Reason field not saved in "Edit Account > Profile" - section Addresses, Simplified UI (multiple addresses are enabled) (Doc ID 2095389.1)

Last updated on JULY 04, 2018

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Reason field is not saved in "Edit Account > Profile" screen - section Addresses from Simplified UI (multiple addresses are enabled).
Reason values are customized using Setup and Maintenance > task "Manage Standard Lookups": search for lookup with Meaning = "Reason Code".
Addresses section is customized using Page Composer: "Do Not Mail" checkbox is missing.

Cause

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