Unable to Add Users in Primavera Web Connected to a Cloud Hosted Environment

(Doc ID 2095902.1)

Last updated on SEPTEMBER 07, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to use the option "Add Users from LDAP", it does not return any user information on search and displays "Your search did not match any users".
Unable to add users to P6 Web User Access.

Changes

 

Cause

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