Enhancement Request - Integration of Global Networks Renren And Baidu with Engage (Doc ID 2096031.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

Enhancement Request for the addition of global networks Renren and Baidu to Oracle SRM's Engage for Response capabilities and to then be able to escalate those messages to Oracle Service Cloud (RightNow).
 

Solution

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