Deactivated Values Are Displayed On A Standard Lookup (Doc ID 2096129.1)

Last updated on JANUARY 13, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Customer requires custom values for the attribute Function (API name: MemberFunctionCode) under Application: Sales --> Sales Account --> Sales Account Resource. This field is displayed as attribute of the account team member.

EXPECTED BEHAVIOR
-----------------------
The Function role should be deactivated.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go on "Setup and Maintenance" --> "Manage Standard Lookups"
2. Search for ZCA_RESOURCE_FUNCTION lookup type
3. Create new values and deactivate the standard ones
4. Save and Close
5. Go on Account Team tab
6. Add a resource
7. Under the field function are displayed all values, including those deactivated

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
All Function roles are listed in dropdown where Customer needs to disable few

Cause

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