Step Timer Actions Do Not Trigger Salesforce Integration with Managed Package 5.0 (Doc ID 2096804.1)

Last updated on JUNE 15, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R1 to 2015 R1 Update 4 [Release 2015]
Information in this document applies to any platform.

Symptoms

When setting a Step timer with action in 2015 R1 that should trigger integration with Salesforce (SFDC) Managed package 5.0, the integration does not run even though the action appears in history of the quote.

Changes

The SFDC integration managed package was recently upgraded from version 4 to version 5 and the CPQ Cloud site is on 2015 R1.

Cause

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