Calculation Process Completes Successfully But No Earnings or Commission Was Created

(Doc ID 2096836.1)

Last updated on APRIL 20, 2018

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version 11.12.1.0.0 and later
Oracle Fusion Incentive Compensation - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Commission is not generated for sample transaction number 1234.

STEPS:
1. Create manual transaction number 1234
2. Run Collect Transaction
3. Run Crediting and Rollup
4. Run Calculation vis Manage Calculation Process > Create new calculation
5. Review transaction in Manage Transactions and there is no direct credits created and no commission.

Cause

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