Fusion Absence Management: Mismatch Between Accrual Plan Balance on Plan Participation Summary and Plan Detail (Doc ID 2097354.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Oracle Fusion Absence Management Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Absence Management - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

The Accrual plan balance detail pop-up is displaying the correct accrual balance for employees. The balance field on Plan Participation summary is showing a different, incorrect, value, as of the same balance calculation date.

The issue can be reproduced using the following steps

1. Go to Person Management > Search for the person > Manage Absence Records.
2. Observe that the plan participation summary on 31-Dec-2016 shows a balance of 48 days, which is incorrect. The plan pop-up detail shows a balance of 29 days, which is correct.

Cause

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