After Assigning A Thread To Another User, The Original Assigner Cannot Retrieve Back The Task in Engage (Doc ID 2098011.1)

Last updated on JANUARY 19, 2016

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

After assigning a thread to another user, if the user is not available, Can the the original assigner retrieve back the task and assign the message to someone else ?

Solution

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