Invoices Are Not In Scanned Invoice Queue per Routing Rules (Doc ID 2098115.1)

Last updated on JANUARY 19, 2016

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.9.2.0 and later
Oracle Fusion Automated Invoice Processing Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

After adding new individuals to routing rules for a business unit -  users reported that no invoices were showing up in their scanned invoice que

Checked ap_invoices_all and ROUTING_ATTRIBUTE1 is being populated


EXPECTED BEHAVIOR
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Expect Image Invoices to show up in User;s Que to which they are being routed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Add Routing Rules
2. Change Routing rules adding new users



Cause

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