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Duplicate Resolution - Cannot Merge As Master Record Cannot Be Determined (Doc ID 2098426.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Data Quality, Customer Hub

Duplicate Resolution - Cannot merge as Master record cannot be determined

We are getting a new error message for merge requests that have been requested (new requests).

Rejection Reason = "You cannot merge the records because the master record cannot be determined".

This is happening even though the master record is selected and ticked. What does the error mean?


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