FTP Server Not Working

(Doc ID 2098651.1)

Last updated on MARCH 02, 2017

Applies to:

Oracle Contact Center Anywhere - Version v8.1.3 FP11 and later
Information in this document applies to any platform.

Symptoms

Customer lists that after installing a new FTP server that the files are not uploading.  The logs do not indicate any error message that shows a failure to connect.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms