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FTP Server Not Working (Doc ID 2098651.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Oracle Contact Center Anywhere - Version v8.1.3 FP11 and later
Information in this document applies to any platform.

Symptoms

Customer lists that after installing a new FTP server that the files are not uploading.  The logs do not indicate any error message that shows a failure to connect.

Cause

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