Error when Comparing Differences on 2015 R2 [(500) Internal Server Error: Unknown cause] (Doc ID 2098661.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R2 and later
Information in this document applies to any platform.

Symptoms

The following error will occur when Migration Center attempts to calculate the differences between sites from the Destination Site:

(500) Internal Server Error: Unknown cause

Additionally, attempting to view the Whole Site in Migration Center on the Source Site will display an error:

The call failed on the server; see server log for details.

Changes

Both Target and Source site upgrade to 2015 R2.

Cause

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