Error: "Total Request Duration of XXXXXX Milliseconds Exceeds Configured Maximum Request Duration" While Updating Currency Conversion Rate in Instantis EnterpriseTrack (Doc ID 2098861.1)

Last updated on JANUARY 22, 2016

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 15.1.4.0 and later
Instantis EnterpriseTrack - Version 15.1.4.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to update a currency conversion rate on the "Manage Conversion Rate" page, the following error occurs.

ERROR
-----------------------
Error While Updating Conversion Rate. Please correct the errors show below, and try again.
Total request duration of 300673 milliseconds exceeds configured maximum request duration. To turn off this limit, modify the application to call "setinternaloption('request.disabeTimeouts', 'true')".

NOTE: The number of milliseconds may vary

Cause

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