Time Stamp Is Cut Off In The Thread Header

(Doc ID 2099630.1)

Last updated on JANUARY 25, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

SRM -> Engage -> Open message

Time stamp for the message in header is not showing up completely. Not for all messages but for few.

Current time stamp : Jan 19, 2016 7:
To be displayed : Jan 19, 2016 7:28 PM

For the conversation between user and brand, if the brand name or the user name is too long in length, then the time stamp for the thread is not showing up completely. Please find the attachment "TimeStampIssue.png" for better understanding.

Cause

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