Error Installing Outlook Plugin after new binary is released (at Obtain Package step)
Last updated on APRIL 24, 2016
Applies to:Oracle Fusion Sales Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Microsoft Outlook
Users are getting the following error when trying to open the outlook plugin
Error 1316. The specified account already exists.
Tried installing the new msi installer from Sales Cloud. After that the error changed to "The package is not compatible with the current version of the product. Please install Oracle Sales Cloud for Outlook 22.214.171.124, which is the preferred version for use with this package."
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