Error Accessing Argus Global Home Page without Console Access (Doc ID 2100513.1)

Last updated on MAY 08, 2017

Applies to:

Oracle Argus Safety Cloud Service - Version 8.0 and later
Information in this document applies to any platform.

Symptoms

 Users without Console Access are getting “Error Fetching User Details” error when accessing Argus Global Home Page.
The same users are able to access Argus Global Home Page if Console Access is enabled.

SSO is enabled and that the HTTP Header variable is configured in Console as "SM_USER"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms