Outlook create account validation failed - Name is required (Doc ID 2100659.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Oracle Fusion Sales - Version 11.1.10.0.0 to 11.1.10.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Microsoft Outlook

When attempting to Add a new contact,
the following error occurs.

ERROR
-----------------------
Error popup:
Validation failed
Name is required

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Outlook
2. Add new Account - fill all required fields
3. When click Save - Validation failed popup


Cause

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