Import Showed No Error, But Custom Fields Were Not Imported (Doc ID 2100742.1)

Last updated on FEBRUARY 02, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
---------------
Import showed no error, but the custom fields for the object were not imported.

EXPECTED BEHAVIOR
-----------------------
After the import, object data should be imported with custom field data.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Setup and Maintenance > Task: "Schedule Import Processes"
2. Import object data from file
3. Open object record to verify that data for custom fields is not imported

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import object data with custom field data; data is missing.

Cause

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