AP Invoice Approval Getting Stuck In "Initiated" Status Due to Ignore Stage Being Checked

(Doc ID 2101139.1)

Last updated on APRIL 19, 2018

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

After submitting an invoice for approval, it get stuck in "Initiated" status especially in newly upgraded or new pods in Release 13.

 It May show error:

<bpelFault><faultType>0</faultType><ServiceException xmlns="http://xmlns.oracle.com/apps/financials/payables/invoices/transactions/invoiceApprovalService/"><part name="summary"><summary xmlns:def="http://www.w3.org/2001/XMLSchema" xsi:type="def:string" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"/></part><part name="detail"><detail xmlns:def="http://www.w3.org/2001/XMLSchema" xsi:type="def:string" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"/></part><part name="code"><code xmlns:def="http://www.w3.org/2001/XMLSchema" xsi:type="def:string" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">FUN_APPROVAL_13</code></part></ServiceException></bpelFault>

FUN_APPROVAL_13 error

Cause

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