My Oracle Support Banner

Advanced Troubleshooting Technique: Manually Linking an Unknown Visitor to a Contact Record (Doc ID 2101213.1)

Last updated on DECEMBER 23, 2022

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.


When performing tests in Eloqua, it can be especially important to sometimes test with a known visitor. When testing on multiple browsers, it can be confusing to remember as to whether your cookie is remembered and that you are a known visitor. Form submissions and email sends are a couple ways to link an unknown visitor to a contact record. However, there is an easier way that exists within the Eloqua application itself!


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.