Repeat Instances Of Snippet In Website Results

(Doc ID 2101475.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.


On : NA version, Listen and Analyze

There are more than one snippets showing up in Dashboard for the message received.

If there is only one occurrence of searched keyword in an article, it should appear appear only once on Dashboard under that topic

The issue can be reproduced at will with the following steps:
1. Create a Topic
2. Keep the search criteria as some keywords
3. Activate the Topic
4. Tweet/Blog & mention the keyword only once in the blog/
5. Check the Topic on dashboard for the snippets.

The issue has the following business impact:
Due to this issue, users cannot trust the number of snippets available for the Topic


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