My Oracle Support Banner

Cloud Apps: Some Contact Fields Are Not Getting Updated Through a Cloud App (Doc ID 2101539.1)

Last updated on DECEMBER 23, 2022

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.

Symptoms

One of Eloqua's cloud app's designed to update contact fields seemed to execute properly (no errors in the log, and the contact flowed through the step). However, only some of the fields are updated, while other fields have maintained their original values.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
 Related Reading
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.