Some Contact Fields Are Not Getting Updated Through a Cloud App (Doc ID 2101539.1)

Last updated on FEBRUARY 03, 2016

Applies to:

Oracle Eloqua Marketing Cloud Service - Version 9 to 10 [Release 9 to 10]
Information in this document applies to any platform.

Symptoms

One of Eloqua's cloud app's designed to update contact fields seemed to execute properly (no errors in the log, and the contact flowed through the step). However, only some of the fields are updated, while other fields have maintained their original values.

Cause

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