Infolet Shows Incorrect Date For Last Appointment

(Doc ID 2101998.1)

Last updated on AUGUST 12, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

Activities Infolet shows incorrect date for last appointment. Infolets that are displayed on account overview page for last activity are not showing the correct date

Infolet is displaying the GMT timezone for the date of activity rather than the default timezone or the user selected timezone.


Expected outcome is the dates shown on infolets should be reflective of the date shown on the activity record for the user.

Reproducible Steps
1. Set the right timezone for the users locale.
2. Check the Activities infolet for the Last appointment.

It does not show the latest completed last appointment ,instead showing previous day's appointment.
Looks like this infolet is still using GMT timezone rather than the preferred timezone of the user.

Cause

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