Quote Transitions to the Approved Step After the First of Multiple Pending Reasons is Approved (Doc ID 2102061.1)

Last updated on JUNE 15, 2016

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2013 Autumn and later
Information in this document applies to any platform.

Symptoms

The transaction is in the Pending Approval step with several parallel reasons that should trigger, but as soon as the first person approves the quote, it is being forwarded to the Approved step, without waiting for the other reasons to be approved.

 

Cause

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