Alphabar in Contacts View Is Not Working (Doc ID 2102519.1)

Last updated on FEBRUARY 02, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Accounts, Contacts, Households

ACTUAL BEHAVIOR
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In Fuse> Contacts, When clicking on a letter in the alphabar, the letter gets selected but also another letter will be marked. No contacts will be retrieved.

EXPECTED BEHAVIOR
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In Fuse> Contacts, When clicking on a letter in the alphabar, the letter gets selected and corresponding contacts will be retrieved.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use alphabar in Contacts page> for custom saved search.

Cause

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