Most Recent Message At The Top Of The Message Thread in Engage

(Doc ID 2102524.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A to N/A [Release V1]
Information in this document applies to any platform.

Goal

Is there any option of sorting Direct messages in order to show the latest messages in a thread at the top instead of scrolling down until the end of the thread?

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms