Enhancement Request: "Incident #" to be updated "Reference #" when sending posts from SRM to Oracle Service Cloud (OSvC) (Doc ID 2102616.1)

Last updated on APRIL 27, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

*ER*: "Incident #" to be updated  "Reference #"  when sending posts from SRM to Oracle Service Cloud (OSvC)
 

Solution

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