Enhancement Request - Analytics- enhancement (Doc ID 2102618.1)

Last updated on APRIL 27, 2016

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

ER:- Listen & Analyze > Custom Analytics>Set Engagement KPIs by more granular time period.

Would like to set them by:
- A singular day or a selection of days
- A singular day by business hours (which can be set within SRM by the user)

This will enable the users of Engage to be measured more granularly and more accurately.


 

Solution

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