Account_c (Custom Field - Dynamic Choice List) Not Populating Within Outlook (Doc ID 2102650.1)

Last updated on APRIL 18, 2016

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.10.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.10.0.0 version, Microsoft Outlook

ACTUAL BEHAVIOR
---------------
Account_c (Custom Field - Dynamic Choice List) in a custom object is not populating within Outlook. This DCL is functioning as expected in the Sales Cloud SUI.

EXPECTED BEHAVIOR
-----------------------
DCL Account_C should show the list of account names in Outlook as well as SUI



Cause

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