Approval History Shows Duplicate Records For Invoices With Multiple Lines (Doc ID 2102691.1)

Last updated on FEBRUARY 02, 2016

Applies to:

Oracle Fusion Payables Cloud Service - Version 11.1.9.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.9.2.0 version, Manage Invoices-Audit Invoices

ACTUAL BEHAVIOR
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When approval is initiated on an invoice containing multiple lines, the approval History (on the Invoices UI as well as BPM Worklist) shows duplicate notifications for the same task.

EXPECTED BEHAVIOR
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The notifications should not be repeated.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, approval is showing never ending workflow.

Cause

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