Unable To Add Media Account To SRM (Doc ID 2102824.1)

Last updated on MARCH 03, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

The account manager is unable to select his/her Facebook Media account to add to Media Accounts in Workflow & Automation Account Media Accounts section. The account was not showing in the drop down despite being logged into the needed account as admin in the same browser

Solution

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